Privacy Policy

Last updated: [9/8/2025]

In Mantis SoftwareWe respect the privacy and confidentiality of our users and customers. This Privacy Policy describes how we collect, use, store, and protect the personal and corporate information we manage through our platforms, software, and digital services, in compliance with current legislation. Ecuador, Peru, Chile and soon Colombia.


1. Data Controller

The data controller is Mantis Software, con domicilio en Alemania N32-56, Quito-Ecuador y correo electrónico de contacto [email protected].

For inquiries related to privacy, data rights, or any other concerns, please contact us at this email address.


2. Types of Information We Collect

Mantis Software may collect information from various levels of personnel and companies, including workers, employees, officials and executives, as well as operational and accident prevention information. The data we may collect includes:

  • Personal data: names, emails, phone numbers, positions or roles within the company.

  • Employment and corporate data: staff templates, attendance records, training, certifications and data related to occupational risk prevention.

  • Operational data: information about operations, procedures and internal reports that are recorded on our platform.

  • Platform usage data: IP address, browser type, operating system, pages visited, usage time, interactions with the platform.

  • Information sent through forms: applications, registrations, subscriptions or any other data voluntarily provided by users or companies.

  • Cookies and similar technologies: to optimize the experience, personalize content, and analyze platform performance.


3. Purpose of the Treatment

The data collected is used for the following purposes:

  1. Personnel and operations management: facilitate the administration of templates, control of functions and monitoring of internal processes.

  2. Accident prevention and occupational safety: record and analyze information related to risks, incidents and preventive measures.

  3. Communication: send relevant information about products, services, updates, training, and promotions.

  4. Platform optimization: analyze usage and behavior to improve the efficiency, security, and functionality of our software.

  5. Legal compliance: comply with legal and regulatory obligations applicable in each country where we operate.


4. Legal Basis for Processing

The processing of personal and corporate data is carried out on the basis of:

  • Explicit consent of the users or legal representatives of the companies.

  • Execution of a contract or pre-contract, when using our services or software.

  • Compliance with legal obligations in Ecuador, Peru, Chile and Colombia.

  • Legitimate interest from Mantis Software to ensure security, operational control and platform improvement.


5. Confidentiality and Sensitivity of Data

Mantis Software acknowledges that it handles sensitive information, including data on occupational safety, accident prevention, internal operations, and personnel at various levels. Therefore:

  • All information is treated with strict confidentiality. confidentiality.

  • They are implemented technical and administrative measures to prevent unauthorized access, alteration, loss or disclosure of data.

  • We do not share or sell personal or corporate data to third parties for commercial purposes.


6. Data Transfer and Sharing

We may share data only with:

  • Suppliers and strategic partners, exclusively for the correct provision of the service.

  • Competent authorities, when there is a legal or judicial obligation.

  • Subsidiaries or subsidiaries in the countries where we operate, guaranteeing the same data protection.


7. Rights of the Holders

Data subjects (users, workers, employees, officials or executives) have the right to:

  • Access your personal and corporate data.

  • Correct incorrect or incomplete information.

  • Request the deletion of data, when legally possible.

  • Oppose processing for legitimate reasons.

  • Request the portability of your data to another entity.

  • Revoke your consent at any time, without affecting the legality of previous processing.

To exercise these rights, contact us at [email protected] . We will respond according to the legal deadlines of each country.


8. Data Security

We implement advanced security measures, including:

  • Information encryption and secure connections (SSL/TLS).

  • Restricted access controls for authorized personnel.

  • Regular backups.

  • Internal procedures for monitoring and auditing information.


9. Cookies and Similar Technologies

Our site and platforms use cookies and analytics tools to:

  • Improve user experience and personalize content.

  • Analyze performance and interaction on the platform.

Users can configure their browser to block or delete cookies, although some functions may be limited.


10. Data Retention

We will retain personal and corporate data only as long as necessary to fulfill the purposes described or for the legal periods required in Ecuador, Peru, Chile and Colombia.


11. Policy Updates

This Privacy Policy may be updated to reflect legal, regulatory, or service changes. We recommend periodically reviewing the date of last update indicated at the beginning of the document.


12. Contact

For any questions or requests related to privacy and data protection:

Mail: [email protected]
Phone: 593 99 241 0415
Address: Alemania N32-56. Quito – Ecuador.


Legal notices:

  • Complies with Organic Law on the Protection of Personal Data of Ecuador (LOPD), Personal Data Protection Law in Peru, Law 19.628 of Chile and the applicable regulations in Colombia (Law 1581 of 2012 and regulatory decrees).

  • This policy can be integrated with explicit consent forms on the website to comply with the legal requirements of each country.

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